Privacy Policy

Better Health Project Last updated: 4 September 2026 Effective date: 4 September 2026

This Privacy Policy explains how Better Health Project (the “App”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information.

Who we are Better Health Project is operated by Josh Kearney, Victoria, Australia.

Contact

• Website: https://www.better-health-project.com
• Privacy Policy: https://www.better-health-project.com/privacy
• Privacy: bhpapponline@gmail.com
• Support: admin@betterhealthprojectonline.com

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1. Who this App is for

Better Health Project is a coach-provisioned health, fitness, nutrition, and wellness coaching app. Accounts are created by a coach or administrator. Clients log in with email and password. There is no public self-signup in the App.

The App is intended for adults aged 18 and over. We do not knowingly collect personal information from children. See Section 15.

The App is a wellness and coaching tool. It is not a medical device, not a diagnostic tool, and not a substitute for professional medical advice, diagnosis, or treatment.

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2. Summary of what we collect

We do not collect location data. The App does not request location permission.

We do not currently use advertising SDKs, third-party marketing pixels, crash-reporting SDKs (such as Firebase Crashlytics), or product-analytics SDKs (such as Firebase Analytics or Google Analytics) in the mobile App.

We do not currently integrate with Apple HealthKit, Google Fit, or Android Health Connect, and we do not collect Bluetooth or motion-sensor data.

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3. Information we collect in detail

3.1 Information you and your coach provide

Account and identity

• Full name
• Email address
• Password (you type it in the App; we do not store it in plain text on the device after login; our backend authenticates you and issues a session token)
• Profile photo

Accounts are created by your coach or an administrator. They may also store a phone number or other details in the coach dashboard that are not entered in the mobile App.

Profile setup and “You” profile

• Date of birth and derived age
• Gender
• Height and weight, including later body-metric updates
• Measurement system (metric / imperial) and unit preferences (kg/lb, km/mi)
• Fitness goals (for example weight loss, muscle gain, strength, endurance, flexibility, energy, confidence)
• Expected weight-loss goal
• Emotional commitment level
• Current exercise level, training days per week, typical session length, preferred training location (home / gym / outdoor / mixed)
• Enjoyed and disliked exercise types
• Exercise restrictions and injuries (for example knee, shoulder, back, hip, or ankle pain)
• Typical workout routine
• Eating style (for example omnivore, vegetarian, vegan, keto, paleo)
• Typical day of eating and favorite foods
• Food allergies and intolerances
• Current medications and supplements
• Medical conditions (for example diabetes, hypertension, heart disease, thyroid, arthritis, asthma)
• Pregnancy status
• Typical sleep hours
• Household size
• Stress sources and stress-management techniques
• Accountability and support preferences, past barriers, motivation factors, and free-text notes

Health, training, and lifestyle tracking

• Workout sessions, sets, completion status, exercise diary notes, and session feedback
• Nutrition diary, meals, recipes, calorie/macro goals, barcode lookups, and meal photos
• Sleep logs
• Fasting protocols, windows, and streaks
• Meditation, breathwork, and recovery-plan activity
• Habits, habit photos, and habit comments
• Running schedule and running logs (distance/time style data — not GPS tracks)
• Body measurements and weight history
• Progress / body photos (front, side, back) stored on-device and uploaded to our servers
• Check-in questionnaires and any photos attached to check-ins
• Menstrual cycle information (cycle length, period length, last period start, related notes)
• Challenges, tasks, learning progress, and group-training program selections
• Time zone

Communications and user-generated content

• Direct messages with coaches or assigned staff, including text, images, videos, files, and voice notes
• Community posts, comments, reactions, and attached photos or videos
• Feedback you send through in-app flows (when enabled)

3.2 Information collected automatically

• Device identifier used to register push notifications (Android ID or iOS identifierForVendor)
• Device platform (Android or iOS) and app build / version
• Push notification token (FCM / APNs)
• Authentication tokens and session identifiers
• Approximate network status (online / offline) so the App can sync
• Time zone of the device (detected or selected by you)
• Crash or error text that may appear in server logs when a request fails

The App also stores data on your device using platform storage (for example SharedPreferences / UserDefaults) and local databases (Hive), including login session material, cached feed/chat content, notification preferences, and local copies of some photos.

3.3 Information from your coach or our systems

Your coach or administrator may create or update:

• Your account (name, email, temporary password)
• Training programs, nutrition plans, recovery plans, habits, tasks, challenges, and check-in forms assigned to you
• Coach notes (including notes on cycle, nutrition, or training)
• Group or community membership

3.4 Permissions the App may request

The App does not request location permission and does not collect location data.

You can deny a permission. Related features will not work until you allow it in system settings.

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4. How we use information

We use personal information to:

1. Provide the service — authenticate you, sync your data, show programs, and operate chat, community, check-ins, and tracking features.
2. Coach you — let your assigned coach or staff see the information needed to program training, nutrition, recovery, and accountability.
3. Personalize — calculate or display calorie targets, training intensity, reminders, and progress.
4. Communicate — send in-app and push notifications you enable (messages, workouts, nutrition alerts, reminders).
5. Keep the service safe and reliable — prevent unauthorized access, debug failures, and enforce our Terms of Use.
6. Comply with law — respond to lawful requests and protect rights, safety, and property.
7. Improve the product — understand feature usage at an aggregate or account-support level through our own servers (not a third-party ads SDK).

We do not sell your personal information. We do not use your health information for third-party advertising.

Legal bases (EEA/UK, where GDPR applies) typically include:

• Contract — to provide the coaching App you (or your coach on your behalf) asked to use.
• Consent — for optional sensitive health entries, photos, microphone, camera, and push notifications.
• Legitimate interests — security, fraud prevention, and service improvement, balanced against your rights.
• Legal obligation — where we must retain or disclose information.

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5. How we share information

We share information only as described below.

5.1 Your coach and authorized staff

This is a coaching product. Your assigned coach, administrators, and authorized support staff can see information you enter in the App, including profile, health and fitness logs, check-ins, progress photos, chat, and (where applicable) community activity. That sharing is required for the service to work.

5.2 Other members (community)

If you post in Community, other members of that community may see your display name, profile photo, and the content of your post (text, photos, videos, comments). Do not post information you do not want other members to see.

5.3 Service providers (processors)

Each provider has its own privacy policy. Firebase and Google services are governed by Google’s terms. Cloudinary is governed by Cloudinary’s terms.

5.4 Legal, safety, and business transfers

We may disclose information if required by law, to protect users or the public, to investigate abuse, or as part of a merger, acquisition, or asset sale (the new operator must honor this Policy or notify you of changes).

5.5 What we do not share for ads

We do not share personal information with data brokers or advertising networks for cross-app tracking or interest-based ads.

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6. Sensitive health information

The App can store special-category / sensitive health data, including:

• Medical conditions, medications, allergies, injuries
• Pregnancy status
• Menstrual cycle and related notes
• Body weight, measurements, and body/progress photographs
• Sleep, fasting, nutrition, and workout data

Please treat this as highly sensitive:

• Enter it only if you want your coach to use it.
• Progress photos may show your body. They are uploaded to our servers and visible to your coach. They are not intended for the public community unless you separately post them there.
• Cycle and pregnancy information is reproductive health data. We use it only to provide the cycle/coaching features you use, not for advertising.
• Cycle length labels (for example “typical range” / “outside typical range”) are informational estimates only, not a medical diagnosis.

If you do not want us or your coach to process a category of sensitive data, do not enter it, and ask your coach to delete any copy they hold. You may also request deletion as described in Section 10.

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7. User-generated content

Chat, community posts, comments, habit comments, check-in answers, photos, videos, and voice notes are user-generated content.

• You are responsible for what you upload.
• Do not share other people’s personal data without permission.
• Do not post illegal, hateful, sexual involving minors, or medically dangerous content.
• Community posts can be seen by other members. Coach chat is intended for you and your coaching team.
• We and your coach may remove content that violates the Terms of Use.

You should be able to report abusive community content in the App. If a report control is missing in your build, email admin@betterhealthprojectonline.com or bhpapponline@gmail.com and we will review it.

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8. Push notifications

If you allow notifications, we store a device push token and may send:

• Chat / message alerts
• Workout reminders
• Nutrition alerts
• Coaching, habit, check-in, and wellness reminders

You can disable notifications in the App settings and in iOS/Android system settings. We still need a token while notifications are enabled so we can deliver them to the correct device.

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9. Storage, location, and security

• Data is sent to our servers over HTTPS.
• Media may be stored with Cloudinary.
• Realtime coaching data may be stored in Google Firebase (Realtime Database / Firestore).
• Copies also remain on your device until you log out, clear app data, or uninstall.

Security measures we use include: account authentication, bearer tokens, Firebase-authenticated realtime access, Android backup exclusion for app preferences, and release-build code shrinking. No method of transmission or storage is 100% secure.

Important limitations you should know:

• Local databases on the device are not currently encrypted with a user-specific cipher. Protect your phone with a passcode / biometrics.
• Coaches can see client health data by design.
• Do not screenshot or forward other members’ community content.

Retention: we keep account and coaching records for as long as your coaching relationship lasts and for a reasonable period afterward (or longer if the law requires). You may request deletion (Section 10). Backups may persist for a limited time after deletion.

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10. Your rights and account deletion

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing, and to withdraw consent.

How to exercise rights

• Update much of your profile inside the App (You / profile setup).
• Ask your coach to correct coaching records they control.
• Email bhpapponline@gmail.com from the email address on your account.

Account deletion (required for store listings that offer accounts)

Because you have a Better Health Project account, you must be able to request deletion of that account and associated personal data.

How to request deletion:

1. In the App (preferred): open Settings → Delete my account and confirm. This sends a deletion request to your coach or administrator.
2. Email bhpapponline@gmail.com with subject line Delete my Better Health Project account, from the same email address as your login.
3. Your coach can also close the account from the coach dashboard.
4. Uninstalling the App does not delete server-side data.

After we verify the request, we delete or anonymize account data, health logs, chat media we control, community posts we can remove, device tokens, and profile photos, except data we must keep for legal, security, or dispute reasons. A public walkthrough is also at https://www.better-health-project.com/delete-account.

We aim to complete verified deletion requests within 30 days (or sooner if local law requires).

EEA/UK users may lodge a complaint with their supervisory authority. California residents may have additional CPRA rights, including the right to know, delete, and correct, and to non-discrimination. We do not sell or “share” personal information for cross-context behavioral advertising as those terms are commonly defined.

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11. Third-party links and embedded content

Workout and recovery videos may open or embed YouTube, Vimeo, Dropbox, or similar players inside a WebView. Those services are not controlled by us. Their privacy policies apply when their content loads.

Barcode food lookup uses our API, which may query food databases. Results can include product names and nutrition facts; we store scans you save to your diary.

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12. International transfers

We and our processors (including Google Firebase and Cloudinary) may process data in the United States and other countries. Where required, we rely on appropriate transfer mechanisms (for example Standard Contractual Clauses) used by those providers.

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13. Data safety / App Privacy mapping (for store forms)

Use this section when filling Google Play Data safety and Apple App Privacy.

Data types collected

• Personal info: Name, email address
• Health and fitness: Health info (workouts, nutrition, sleep, fasting, cycle, medications, conditions, injuries, pregnancy, body metrics) and fitness info
• Sensitive info: Health conditions, sexual/reproductive health (cycle, pregnancy), gender
• Photos and videos: Profile, meals, progress/body photos, community and chat media
• Audio: Voice messages
• Files and docs: Chat attachments and PDFs viewed in-app
• App activity: In-app coaching activity stored as your logs (not a third-party analytics SDK)
• App info and performance: App version / build sent with device registration
• Device or other IDs: Device ID, user ID, push token
• Other: Time zone

Not collected: Location (approximate or precise). No location permission is requested. HealthKit / Google Fit / Health Connect data is not collected.

Linked to identity?

Yes. Health, photos, chat, and device tokens are associated with your user account.

Shared?

Yes — with your coach/admin staff (core purpose of the App) and with processors listed in Section 5. Community content is visible to other community members. Not sold. Not used for third-party advertising.

Purposes (Apple / Google labels)

• App functionality
• Account management
• Product personalization
• Notifications / communications

Not used for: Advertising or marketing by third parties, tracking across other companies’ apps, or analytics SDKs.

Encryption in transit

Production API traffic uses HTTPS. Users can request deletion as described in Section 10.

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14. Children’s privacy

The App is not directed to children under 18 (and not to children under 13). We do not knowingly collect personal information from children. Coaches must not create accounts for children. If you believe a child has an account, contact bhpapponline@gmail.com and we will delete it.

Date of birth is collected for adult coaching profiles. The App should not be used to onboard minors.

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15. Changes to this Policy

We may update this Policy. The “Last updated” date will change. Material changes will be posted at https://www.better-health-project.com/privacy and, where required, notified in the App or by email. Continued use after the effective date means you accept the updated Policy.

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16. Contact

Privacy requests: bhpapponline@gmail.com Support: admin@betterhealthprojectonline.com Postal: 47 Hillclimb Drive, Leopold, Victoria, Australia 3224 Website: https://www.better-health-project.com This Policy: https://www.better-health-project.com/privacy

If you are in the EEA/UK and we appoint an EU/UK representative, their details will be listed here. No EU/UK representative is appointed at this time.