Delete your Better Health Project account
This page is for clients of the Better Health Project mobile app (Better Health Project on Google Play and the App Store). It explains how to request that your account and associated personal data are deleted.
How to request deletion
- In the app (preferred):open Better Health Project, go to Settings → Account & legal → Delete account, then confirm. This sends a deletion request to your coach.
- By email: write to bhpapponline@gmail.com from the same email as your login. Subject: Delete my Better Health Project account.
- Through your coach: your coach can delete the client account from the Better Health Project dashboard. That removes the login and associated coaching data they control.
Uninstalling the app does not delete server-side data. You must use one of the steps above.
What is deleted
After we verify the request, we delete or anonymize data we control, including:
- Login account and profile
- Health and fitness logs (training, nutrition, habits, check-ins, sleep, fasting, and similar coaching records)
- Photos and files we store (profile, progress, meals, chat media)
- Coach chat history we control
- Community posts and comments we can remove
- Device / push notification tokens
What may be kept
We may retain limited records when required for legal, security, fraud, or dispute reasons (for example a record that a deletion request was completed). Backups may persist for a short period and are then overwritten.
We aim to complete verified deletion within 30 days (sooner if local law requires).
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